How Christa went from “doing everything manually” to a business that runs while she rests

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✨ Client Snapshot

Christa Black is the owner of Stretch-n-Grow of East Tennessee — a movement-based enrichment program serving schools, rec centers, and families across East Tennessee.

Her team brings active, joyful, health-focused programming to young children — but behind the scenes, Christa was carrying all the logistics herself.

😩 The Back-End Problem

Before working with Studio320, Christa was the system.

She was handling every client manually, writing every email from scratch, and doing everything “a thousand different ways — but also the same 1000 times a day.” 🙃

She didn’t have tools. She didn’t have automations. She had Trello… and pure grit.

“I missed leads because I didn’t have time to follow up. Nothing was consistent. Everything fell on me—and sometimes, it just couldn’t happen.”

There was no space to delegate, grow, or even take a deep breath.

🔧 What We Did

Christa partnered with Studio320 for a custom systems overhaul, including a full Dubsado build and integrations tailored to her high-volume, high-touch seasonal model.

We focused on:

Reducing admin time without reducing the client experience
Automating inquiry, booking, and payment flows
Standardizing communication and follow-up
Creating replicable workflows for seasonal programming

🔁 The Transformation

“I feel like a grown-up. Things happen… and they ACTUALLY HAPPEN. It’s magical.”

The most powerful shift? Consistency.

Christa’s client experience is now repeatable, professional, and smooth — every time.

Her summer bookings filled automatically. Payments came in without her sending reminders. And she reclaimed time she didn’t even realize she’d lost.

“Summer bookings without me doing ANYTHING? People paying and not needing me? YES PLEASE.”

And that freed-up time? She used it to dream up new offers — then came back to Studio320 to systematize those, too.

“Now I have time to think of new projects… that fill the time you just freed up… so you can build systems… to free up more time. It’s a beautiful loop.”